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If most of the students in your class are having an issue, check out this article .
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If your student was able to submit a response but not a subsequent attempt, check out this article .
On occasion, the AI may get stuck while one of your students is trying to submit a response to an assignment. If trying again isn't working, you can reset their submission to unstick them.
How to reset your student's submission
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Resetting your student's submission will erase their responses so you may want to let them know to copy their answers first.
- Go to your Submissions page for your class from the top nav links
- Click Actions on the appropriate row in the table
- Select Reset submission